Courses on offer:

Business Management

Select Your Course EMGRABA03A0201 - Business Analysis Activities and Tools EMGRIBCBAPA0501 - Business Analysis and Strategy Analysis EMGRIBCBBPA0101 - Business Analysis Competencies: Personal Skills EMGRIBCBAPA0201 - Business Analysis Planning and Monitoring EMGRIBBUAPA0501 - Business Analysis Requirements Management and Communication EMGRIBCBAPA0301 - Business Analysis: Elicitation and Collaboration EMGRIBBUAPA0601 - Business Analysis: Enterprise Analysis EMGRIBBUAPA0701 - Business Analysis: Introduction to Requirements Analysis EMGRIBBUAPA0901 - Business Analysis: Solution Assessment and Validation EMGRIBBUAPA0801 - Business Analysis: Verify and Validate Requirements EMGREMMGMT28A001 - Business Execution: Monitoring and Evaluating Initiatives EMGRSTGY10A0101 - Business Planning Essentials: Preparing a Business Plan EMGRPD12A0601 - Decision Making: Making Tough Decisions EMGRPD12A0501 - Decision Making: Tools and Techniques EMGRSTGY08A0201 - Developing the Strategic Thinking Skills of Seeing the Big Picture EMGRLEAD09A0301 - Implementing and Assessing a Succession Planning Program EMGRIBBUAPA0101 - Introduction to Business Analysis and Essential Competencies EMGRIBBUAPA0201 - Introduction to Business Analysis Planning EMGRMGMT13A0401 - Managing Change: Sustaining Organizational Change EMGRABA04A0301 - Perspectives for Effective Business Analysis EMGRIBBUAPA0301 - Planning Business Analysis Communication and Monitoring EMGRSTGY08A0301 - Using Strategic Thinking Skills EMGRBSAPD31A0101 - Becoming a Successful Collaborator EMGRAMG05A0201 - Managing Multigenerational Employees

Communication

Select Your Course EMGRCOMM30A0101 - Anger Management Essentials: Understanding Anger EMGRCOMM19A0201 - Business Writing: How to Write Clearly and Concisely EMGRCOMM19A0101 - Business Writing: Know your Readers and Your Purpose EMCUST07a02 - Communication Skills EMCUST07a01 - Customer Interactions EMGRCOMM18A0101 - Essential Skills for Professional Telephone Calls EMGRCOMM27A0301 - Getting Results without Direct Authority: Reciprocity EMGRCOMM21A0301 - Interpersonal Communication: Listening Essentials EMGRCOMM32A0101 - Preparing for Effective Business Meetings EMGRCOMM01A0301 - Presenting Your Case EMGRCOMM38A0201 - Professional Networking Essentials: Developing Confidence EMGRCOMM23A0701 - Working with Difficult People: Dealing with Micromanagers EMGRACM06A0301 - Writing for Technical Professionals: Effective Writing Techniques EMGRBSAPD42A0101 - Embracing Change at Work

Customer Service

Select Your Course EMGRCUST10A0201 - Creating a Customer-focused Organization EMGRCUST09A0601 - Shaping the Direction of Customer Service in Your organization

Finance and Human Resource

Select Your Course EMGRAHR01A0101 - Hitting the Recruitment Bull's-eye EMGRMGMT17A0301 - Performance Appraisal Essentials: 360-degree Appraisals EMGRMGMT37A0301 - Reviewing and Rewarding Performance

IT Service Management

Select Your Course EMGRIBITLVA0501 - Information Technology Infrastructure Library (ITIL®) 2011 Edition Foundation: Service Design Processes EMGRIBIOSBA0401 - Information Technology Infrastructure Library (ITIL®) 2011 Edition Operational Support and Analysis: Incident Management Interactions

Leadership

Select Your Course EMGRAD01A0401 - Administrative Professionals: Interacting with Others EMGRAD01A0301 - Administrative Professionals: Maximizing your Relationship with Your Boss EMGRMGMT20A0301 - Managing Workforce Generations: Working with the 21st-century Generations EMGRLEAD11A0301 - Setting and Managing Priorities within the Organization: Motivation EMGRLEAD06A0101 - The Benefits and Challenges of Engaging Employees EMGRBSAPD43A0101 - Adopting New Leadership Mindsets to Drive Diversity, Equity and Inclusion (DEI) EMGRBSAPD42A0201 - Making the Most of an Organizational Change

Professional Development

Select Your Course EMGRMGMT14A0401 - Business Coaching: Using Different Coaching Styles EMGRPD25A0401 - Using Business Etiquette to Build Professional Relationships

Project Management

Select Your Course EMGRCS7a301 - Conflict, Stress, and Time Management EMPD05a04 - Creating a Positive Attitude EMPD05a03 - Goals and Setting Goals EMGRPD06A0101 - Optimizing Your Work/Life Balance: Analyzing Your Life Balance EMGRPD06A0301 - Optimizing Your Work/Life Balance: Taking Control of Your Stress EMGRPD05A0501 - Pursuing Successful Lifelong Learning EMPD05a01 - Working for Your Inner Boss: Personal Accountability EMGRATM01A0201 - Developing a Successful Team

Team Building

Select Your Course EMGRLEAD07A0101 - Creating and Maintaining a Positive Work Environment EMGRATM02A0401 - Establishing Team Goals and Responsibilities, and Using Feedback Effectively EMGRTEAM03A0301 - Leading Team: Developing the Team and its Culture EMGRTEAM03A0201 - Leading Team: Establishing Goals, Roles and Guidelines