Overview/Description
Many influences have shaped the lives and work experiences of various generations, namely the Baby Boomer, Gen X, Millennial (or Gen Y), and Gen Z generations. Because each generation has its own distinct attitudes, priorities, needs, and work habits, managers can get the best from a multigenerational workforce by using strategies that recognize the differences.
In this course, you'll learn about the best practices and successful techniques for managing these multigenerational employees in the workplace. You’ll also explore methods for overcoming multigeneration challenges such as ageism and stereotypes to ensure that all employees feel respected and can make a positive contribution to your organization.
CPD Hours: 0.5 hour
Lesson Objectives:
-
Multigenerational Management Tactics
- match the generations with key events that helped shape their attitudes and behaviors
- match management strategies to Baby Boomer employees' needs and expectations
- match management strategies to Generation X employees' needs and expectations
- match management strategies to Millennial employees' needs and expectations
- recognize the benefits of managing Millennials effectively
- match management strategies to Generation Z employees' needs and expectations